1 . We support the no reason return and change item policy, but you need to pay full cost for two way transports (include the shipping, taxes and customs cost etc.)and keep the item in good condition,otherwise we will keep right to refuse the refund and return. All the return policy must be apply within 15 days (the time point start from you receive the item).
2 . When you get the wrong and problem items, please contact us within 15 days, and provide the confirmation proof through Video or Photos. If can not repair or accepted, broken totally,we will refund the full money to you or change a new one to you, when we receive the wrong or problems items.
3. When the refund policy can not solve problem, we accept the return policy, but for return policy you need to afford one way cost (the shipping, taxes and customs cost from your country to our), and when we receive the return items we will refund you money.
Refund Timeline : 5-7 Working Days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
4.Customers will only be charged once for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
Room 601, Yinhu Keyan Building, 36 Jinhu Road, Qingshuihe Street, Luohu District, Shenzhen, Guangdong, China. 518000